Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Newton Stewart
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Newton Stewart collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Newton Stewart is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Newton Stewart and across the UK. As a data controller, we are responsible for deciding how your personal data is used.

2. Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other clinical data necessary to provide safe pharmacy services
Payment information: Billing details processed securely through our payment provider
Usage data: Information about how you interact with our website, including IP address, browser type, and pages visited

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide appropriate clinical advice
To process and dispatch your prescriptions and medications, with delivery within 1 working day once approved by our pharmacist
To maintain accurate patient records and ensure continuity of care
To communicate with you regarding your orders, consultations, and treatment progress
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To send relevant health information or updates, where you have given your consent

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and legitimate interests. For special category health data, we rely on the provision of healthcare and treatment as our processing condition.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly and cannot be disabled
Analytical cookies: Help us understand visitor behaviour and improve our services
Preference cookies: Remember your settings and choices for a better experience

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Delivery providers: To fulfil your medication orders
Payment processors: To handle secure transactions
Healthcare professionals: Where referral or clinical consultation is required for your safety
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so
IT and platform providers: Who support the operation of our website and systems, under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have rights including the right to access your data, request corrections, ask for deletion where appropriate, restrict or object to processing, and request data portability. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Newton Stewart
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries within 48 hours.