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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Newton Stewart

Pharmacy Weight Loss Newton Stewart
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Newton Stewart is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Newton Stewart and the surrounding area. We operate in full compliance with UK pharmacy law and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or cancel any order where eligibility criteria are not met. Providing false or misleading health information may put your health at risk and may constitute fraud.

3. Prescriptions

All prescription medications supplied by our pharmacy require a valid prescription issued by one of our registered prescribers. Prescriptions are issued only following a clinical assessment of your submitted health questionnaire.

No prescription is guaranteed. Our prescribers may decline to issue a prescription if they determine the requested treatment is not clinically appropriate for you. We may request additional information or refer you to your GP where necessary.

Prescriptions issued through our service are for your personal use only and must not be shared with others.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time; however, the price confirmed at the point of purchase will apply to your order.

If your prescription is declined following clinical review, you will receive a full refund of the medication cost. Consultation fees, where charged, are non-refundable once a clinical assessment has been completed.

5. Delivery

Once your prescription has been approved by our pharmacist, we aim to dispatch your order within 1 working day. Delivery is subject to the availability of the medication and courier service.

We are not responsible for delays caused by third-party courier services, adverse weather, or events outside our reasonable control. If your order does not arrive within the expected timeframe, please contact us promptly.

It is your responsibility to ensure that someone is available to receive the delivery at the address provided, particularly for temperature-sensitive medications.

6. Cancellations and Returns

You may cancel your order before it has been dispensed. Once a prescription has been dispensed and dispatched, we are unable to accept returns due to the legal requirements governing the return of prescription medicines.

To request a cancellation, contact us as soon as possible at the details provided on our website. Refunds for eligible cancellations will be processed within 5–10 working days.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Newton Stewart are intended to complement, not replace, advice from your GP or primary healthcare provider. We strongly encourage you to inform your GP of any medications prescribed through our service.

Weight loss treatments carry potential risks and side effects. You must read all patient information provided with your medication and contact us or seek emergency medical assistance if you experience adverse effects.

We accept no liability for any adverse outcomes resulting from inaccurate or incomplete health information provided by the patient.

8. Data Protection

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing our services and fulfilling our legal obligations as a registered pharmacy.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes your acceptance of the updated terms.

If you have any questions about these terms, please contact us via the details listed on our website.